Business Intelligence Isn’t Enough for Services Businesses

Many services businesses think the Business Intelligence tools will give them the insights they need to do business better and smarter. But Business Intelligence tools can only take you so far. Maybe they can take your data and make more sense of it, help you see it better, develop more of a story around what’s happening. But then they leave you at that—with information. But what do you do with that information? Business Intelligence software doesn’t give you that part.

It’s true that you need a tool that can help you take your data and turn it into information. But then it also needs to be able to help you get insights on what actions to then take. Then you can use those insights to make the best decisions for your people, clients, and business.

So what’s the best way to go from data to information to insight if it’s not going to come from typical Business Intelligence tools?

In this video, you’ll find out why Business Intelligence tools really aren’t enough, and how PSA software can take your data and turn it into what you actually need—actionable insights.